Frequently Asked Questions | Great Tel Calgary

CANADA'S #1 PREPAID MOBILE PROVIDER*

Plan & Activation Questions

1. Do I need a credit check to get a Chatr plan?

No! At Great Tel, all our Chatr mobile plans are prepaid. This means no credit checks, no contracts, and no long-term commitments. Everyone is approved.

2. How long does it take to activate my new SIM card?

We offer same-day activation. Visit any of our 4 Calgary locations, and we’ll have you connected with a working phone number in less than 15 minutes.

3. Can I keep my current phone number?

Absolutely. We can “port” your existing number from any Canadian carrier (Rogers, Bell, Telus, etc.) to Chatr at no extra cost.

Locations & Support Questions

4. Where can I find a Great Tel store in Calgary?

We have 4 convenient locations to serve you:

  • NE: Hunterhorn Plaza

  • SE: Forest Lawn (17th Ave)

  • SW: Westbrook Mall

  • DT: TD CORE Mall

5. Do you offer bulk SIM cards for businesses or organizations?

Yes. We specialize in bulk mobile solutions for Calgary-based organizations. Contact us via our Contact Page for special partnership pricing.

Moving to Calgary? Get Connected in Minutes with Chatr!

We know that moving to a new country is stressful. You have a million things to do, and you need a reliable phone plan today. Great Tel makes it easy to stay connected to home and find your way around Calgary with no credit check and no long-term contract.

1. I don’t have a Canadian credit history. Can I get a phone plan?

Yes! Chatr is perfect for newcomers. Because our plans are prepaid, you don’t need a Canadian credit history, a social insurance number (SIN), or a bank account to get started.

2. Can I get a phone plan with a phone?

Yes. We offer a wide range of Certified Used iPhones and Android devices. Pair a durable used phone with a flexible Chatr plan for immediate, cost-effective connectivity.

3. Will my Chatr plan work across Canada?

Yes! Chatr offers extensive coverage across Canada, allowing you to stay connected wherever your move takes you.

4. How can I get my SIM card?

Visit one of our 4 Calgary locations (Hunterhorn, Forest Lawn, Westbrook, or TD CORE) and leave with a working phone number in just 15 minutes.

Why Newcomers Choose Great Tel for Chatr:
Instant Activation: We activate your SIM on the spot.

Affordable Rates: Save money for your new life in Canada.

Multiple Languages: Our team speaks your language to make the process easy.

Contact

Have Questions? Let's Connect!